tag:blogger.com,1999:blog-352588816074118739.comments2021-06-21T12:04:27.782-05:00Managed Print Services & the Power of the IndependentEddie Ledererhttp://www.blogger.com/profile/13903869999666261945noreply@blogger.comBlogger13125tag:blogger.com,1999:blog-352588816074118739.post-79285231754237709642011-09-12T13:40:02.469-05:002011-09-12T13:40:02.469-05:00print management really helped out my business whe...<a href="http://www.cerqa.com/solutions/Print-management.aspx" rel="nofollow">print management</a> really helped out my business when we were struggling with managing our print needs. I recently found a great company that helped our work load.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-4393616503397935562011-09-09T08:00:56.106-05:002011-09-09T08:00:56.106-05:00Thanks for sharing this information about printing...Thanks for sharing this information about printing services solution. It is various information of printing solution. I am very impressed from your service. Your information is really informative for us. <br /><br /><a href="http://www.excellprint-promotions.com/" rel="nofollow">Printing Service NYC</a>Excell Printhttps://www.blogger.com/profile/14551485611126563526noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-5605335923509308962011-08-09T06:47:34.679-05:002011-08-09T06:47:34.679-05:00Its great to know that their are lots of 0pportuni...Its great to know that their are lots of 0pportunity for new revenue streams and IT services are coming.Thanks for this informative post.Business Innovationhttps://www.blogger.com/profile/16895617202518330632noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-71001830942121578942011-03-16T01:58:49.985-05:002011-03-16T01:58:49.985-05:00very good post .. briefly describe about managed p...very good post .. briefly describe about managed print solution.thanks Regards..http://www.inkman.com.au/Natural Cures Prohttps://www.blogger.com/profile/08916348376378117481noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-13481448814635344982010-08-18T10:49:19.974-05:002010-08-18T10:49:19.974-05:00Great question Ken and this does present a bit of ...Great question Ken and this does present a bit of a challenge for the smaller independents to overcome as it all looks very attractive on the surface. As you and I know, nothing is free and all the costs show themselves in the deal; just shake out the numbers. It’s even safe to say that organizations will wind up locking themselves into long term contracts on products they don’t necessarily need; and services they can only hope to receive. I think the message is clear and needs to be communicated on the front end of an engagement. “Our goal is to help manage your existing environment; to find efficiencies and inefficiencies in your current print management process; this is where it is costing companies the most. Once we have changed the process to one that more efficient (identify that savings), we can then, with knowledge and reliable real world data, make recommendations on how to best reallocate your current assets to better right size your existing environment. Then, we can make recommendations on what new devices may be needed and where they need to be deployed.” The independents must learn to sell through the snake oil. Is this a challenge…yes! Can it be addressed …absolutely! Good decisions are based on good information. Empower your customers to empower you.Eddie Ledererhttps://www.blogger.com/profile/13903869999666261945noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-56457927761941535222010-08-17T18:32:15.892-05:002010-08-17T18:32:15.892-05:00Solid advice, Eddie. What's your take on direc...Solid advice, Eddie. What's your take on directs, or even larger dealers, conducting a "rip and replace" at no up-front charge to the customer (generally wrapping the cap-ex into an ongoing CPI, style arrangement)?<br /><br />Regards,<br />Ken Stewart<br />ChangeForgeKen Stewarthttps://www.blogger.com/profile/07253119051236940476noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-75815933206135757832010-07-15T15:48:45.471-05:002010-07-15T15:48:45.471-05:00Juan; Yes, multi state capabilities; leveraged ind...Juan; Yes, multi state capabilities; leveraged independent networks and centralized management are all important aspects of being positioned to compete at any level. Good point! EddieEddie Ledererhttps://www.blogger.com/profile/13903869999666261945noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-50219097607944363062010-07-15T14:43:07.014-05:002010-07-15T14:43:07.014-05:00Thanks for your detailed description of what a MPS...Thanks for your detailed description of what a MPS service have to cover to give the Customer a real complete service. I have read other articles from you and I did not see anything about Multi-Vendor enviroments, point that other articles remarks as strategic for the next future. From your point of view, is this facility enough important to be included in printer Vendor´s independent MPS solutions?Juan Gaciohttps://www.blogger.com/profile/16968467894762620887noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-64101130535417421152010-07-13T16:08:29.062-05:002010-07-13T16:08:29.062-05:00Here's a Xerox study that's more recent
h...Here's a Xerox study that's more recent<br /><br />http://www.office.xerox.com/latest/MPSWP-01.PDF<br /><br />This is an older HP study<br />http://www.nytimes.com/2003/11/18/business/hewlett-now-wants-to-be-your-copier-company-too.html<br /><br />Hope this helps!Eddie Ledererhttps://www.blogger.com/profile/13903869999666261945noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-10708545790885663332010-07-13T15:10:41.816-05:002010-07-13T15:10:41.816-05:00Eddie - can you give some more insights on the $10...Eddie - can you give some more insights on the $1000 per person studies. I have seen lots of comments like that, but none have referenced any repudable studies.Mobilize the Enterprisehttps://www.blogger.com/profile/15524323136957695042noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-62245741802802648712010-05-26T07:20:13.250-05:002010-05-26T07:20:13.250-05:00Great article, few people realise that 10 percent ...Great article, few people realise that 10 percent of the TCO is the hardware cost and 90 percent can be managed.Paperservehttps://www.blogger.com/profile/14355610538319910272noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-39762440939032570572010-05-12T10:14:13.043-05:002010-05-12T10:14:13.043-05:00Ken,
Interesting word choice “federation” but, I...Ken,<br /> <br />Interesting word choice “federation” but, I can certainly play off that. I do see a future “federation” of independent Service Providers, being brought to the table and part of the Global MPS solution. It was the independent that formed this industry; brought toner and cartridge sales to the market through protected distribution channels. When the device broke, they were there to fix them and through them was birthed the compatible market; talk about a green initiative. <br /> <br />I don’t know if I would necessarily draw a direct parallel to “buying groups” or “group healthcare” (all good things that have proven effective), rather, more organizational structure to service delivery, one that helps foster best practices, removes current inefficiencies by forcing compliance to a process (a managed print process). This will inherently help the dealer compete at any level while improving internal operational efficiencies; more streamlined and efficient at delivering MPS (real world on the job training). <br /><br />I think “federation” is more about providing the independents with leveraged systems and processes that help automate service delivery; one that fosters complete data transparency and one where each controls their own buying decisions. If collectively, some wish to ban their resources together to effect better purchasing options, then it will serve that purpose as well; nothing new there. <br /> <br />As a side note, I find it interesting just how many Companies are afraid to bring the OEM’s into their own accounts; these are the OEM’s very “channel partners”. Yes, the “big boys” are taking their solutions to the street; direct and the Channel isn’t exactly feeling the warm and fuzzies’ about it. So I think it’s more about leveling the playing field and letting good people, running good companies not survive, but thrive. These are great times and MPS has created tremendous opportunity and the reality is…..there is strength in numbers and yes, a local dealer knows his market and can deliver value cost effectively; and given the right tools and leveraged resources, they can individually and jointly be a power to reckon with. <br /><br />Always appreciate your insight,<br />EddieEddie Ledererhttps://www.blogger.com/profile/13903869999666261945noreply@blogger.comtag:blogger.com,1999:blog-352588816074118739.post-57656118704650708792010-05-11T20:26:56.389-05:002010-05-11T20:26:56.389-05:00Eddie, do you see a "federation" mentali...Eddie, do you see a "federation" mentality required to survive the onslaught of the directs? While I like to think the "big players" can deliver higher-end expertise, there is also the component of aggressive price competition to obtain market share.<br /><br />This model is very difficult to sustain, and requires a laser-focused value proposition. However, I relish talking to the nimble and the creative independents, as they hold with my ideals of solving the problem by taking care of the customer (even when the customer doesn't know they are broken).<br /><br />So, to wrap back around, is federation the model to survive (e.g. group healthcare, buying groups, etc.), or are there other ways to thrive and not just survive?<br /><br />Warmest Regards,<br />Ken Stewart<br />ChangeForgeKen Stewarthttps://www.blogger.com/profile/07253119051236940476noreply@blogger.com