Selecting the Right Managed Print Services Solution - Part Sixteen

This series discusses some of the key factors in selecting the right MPS solution for your organization. As an independent, time is precious. Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it. Hopefully, the questions we are posing help you in this process.



The goal of this series is to present a list of potential requirements you would have for a complete MPS solution. Some of the items on this list may not pertain to you at the start, but you should still consider them when evaluating and selecting the right solution. As we near the end of the series, our next item on the list is:

How detailed is the reporting?

Next in Managed Print Services Movie Series Uploaded to YouTube

The next movie in Miracom Network's Business Solutions Series has been uploaded to YouTube.

Managing Obsolete Toner Inventory discusses the reality in business today:  Print devices have a finite life and will at some point be retired.  This often results in obsolete toner inventory that, in most cases, cannot be returned to the vendor and must be written off.  How is the organization dealing with obsolete inventory?  Is anyone policing this area of the business?  More importantly, is their existing vendor or service provider managing the process for them?

How does the Business Solution Series promote an independent managed print service initiative?  First, it highlights the fact that as an independent, you aren't tied to a specific toner source.  You can provide the best option for your customer.  It also positions you as the expert when it comes to their print needs.

Selecting the Right Managed Print Services Solution - Part Fifteen

This series discusses some of the key factors in selecting the right MPS solution for your organization. As an independent, time is precious. Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it. Hopefully, the questions we are posing help you in this process.



The goal of this series is to present a list of potential requirements you would have for a complete MPS solution. Some of the items on this list may not pertain to you at the start, but you should still consider them when evaluating and selecting the right solution. Our next item on the list is:

Is it a scalable solution, both in terms of managing print environments and the costs associated with using it?

Latest Managed Print Services Movie Uploaded to YouTube

The next movie in Miracom Network's Business Solutions Series has been uploaded to YouTube.

OEM Versus Compatible Toners tackles an extremely important issue in Managed Print Services.  What are the factors for a customer in deciding whether to use OEM or compatible toners for their environment?  If OEM is selected, is it because of some perception of higher quality?  Does the additional cost equate to better performance or higher yields?  How do they monitor and evaluate toner yields to ensure they are achieving better results?  Do they have the tools?  Does their current toner supplier?

How does the Business Solution Series promote an independent managed print service initiative?  First, it highlights the fact that as an independent, you aren't tied to a specific toner source.  You can provide the best option for your customer.  It also positions you as the expert when it comes to their print needs.

Selecting the Right Managed Print Services Solution - Part Fourteen

This series discusses some of the key factors in selecting the right MPS solution for your organization. As an independent, time is precious. Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it. Hopefully, the questions we are posing help you in this process.



The goal of this series is to present a list of potential requirements you would have for a complete MPS solution. Some of the items on this list may not pertain to you at the start, but you should still consider them when evaluating and selecting the right solution. Our next item on the list is:

Do you have the choice on who services your account?

Selecting the Right Managed Print Services Solution - Part Thirteen

This series discusses some of the key factors in selecting the right MPS solution for your organization. As an independent, time is precious. Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it. Hopefully, the questions we are posing help you in this process.



The goal of this series is to present a list of potential requirements you would have for a complete MPS solution. Some of the items on this list may not pertain to you at the start, but you should still consider them when evaluating and selecting the right solution. Our next item on the list is:

Do you have the choice on who services your account?

Selecting the Right Managed Print Services Solution - Part Twelve

This series discusses some of the key factors in selecting the right MPS solution for your organization. As an independent, time is precious. Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it. Hopefully, the questions we are posing help you in this process.



The goal of this series is to present a list of potential requirements you would have for a complete MPS solution. Some of the items on this list may not pertain to you at the start, but you should still consider them when evaluating and selecting the right solution. Our next item on the list is:

Do you have a service directory that you can tap into?

Rethink Your Definition of Managed Print Services

 I was recently speaking with the owner of a service company who had been signed up with our application for a while but had not generated much activity.  This is an organization that has been providing toner supplies and traditional printer repair for 10 plus years.  They have a good customer base and are located in a fairly large market with potential new customers all around.  And yet he has been unable to secure many new accounts because, "companies in our area aren't interested in managed print."

Here's the problem:  The companies in his area are probably interested in a managed print services program but their definition of MPS is different from his.  If you are having the same problem, it might be time to take a step back and rethink what MPS means.

Selecting the Right Managed Print Services Solution - Part Eleven

This series discusses some of the key factors in selecting the right MPS solution for your organization.  As an independent, time is precious.  Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it.  Hopefully, the questions we are posing help you in this process.

The goal of this series is to present a list of potential requirements you would have for a complete MPS solution.  Some of the items on this list may not pertain to you at the start, but you should still consider them when evaluating and selecting the right solution.  Our next item on the list is:


Will you need to leverage third party service companies?

Make Your Voice Heard! Vote in Our First Managed Print Services Poll.

Our Managed Print & the Power of the Independent blog has been up and running for several months now.  Our main emphasis is supporting the local dealer, providing strategies and support to develop, implement and managed a successful MPS solution. Now, we'd like to hear from you.  Please take a minute to participate in our first poll.  We'd love to hear about your challenges and obstacles so that we can provide the tools to help you be successful in your market.  Don't see your answer?  Then write in your vote!




We'll share the results in a subsequent blog and try to give you the tools, techniques and strategies to overcome them.

Selecting the Right Managed Print Services Solution - Part Ten

This series discusses some of the key factors in selecting the right MPS solution for your organization.  As an independent, time is precious.  Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it.  Hopefully, the questions we are posing help you in this process.

The goal of this series is to present a list of potential requirements you would have for a complete MPS solution.  Some of the items on this list may not pertain to you at the start, but you should still consider them when evaluating and selecting the right solution.  Our next item on the list is:


How does the solution deal with local devices?

Next Managed Print Services Movie Uploaded to YouTube

The next movie in Miracom Network's Business Solutions Series has been uploaded to YouTube.

Proactive Device Management highlights the inefficiencies that exist in most companies' process of managing their print devices and offers a solution through the implementation of a managed print services application.

How does the Business Solution Series promote an independent managed print service initiative?  First, it highlights the fact that as an independent, you aren't tied to a specific toner source.  You can provide the best option for your customer.  It also positions you as the expert when it comes to their print needs.

Selecting the Right Managed Print Services Solution - Part Nine

This series discusses some of the key factors in selecting the right MPS solution for your organization.  As an independent, time is precious.  Having fewer resources than national service organizations and the OEM's, you need to quickly assess your options, make your selection and implement it.  Hopefully, the questions we are posing help you in this process.

In the last post, we discussed the need for a ticketing system imbedded into your MPS solution. Hopefully, you agree with me that the answer is, "Absolutely yes!"  Maybe you just want e-mail notification of supply and service alerts.  Today, let's expand on this point a bit:


Are the alerts customizable?

New Managed Print Services Movie Uploaded to YouTube

The next movie in Miracom Network's Business Solutions Series has been uploaded to YouTube.

How to Determine Toner Quality discusses the importance of understanding first what an acceptable yield is and then how to know if the toners being supplied by your vendor are meeting your standards.

How does the Business Solution Series promote an independent managed print service initiative?  First, it highlights the fact that as an independent, you aren't tied to a specific toner source.  You can provide the best option for your customer.  It also positions you as the expert when it comes to their print needs.