Thursday, July 8, 2010

What Message Should I Be Delivering To The CPO Or Procurement Director About My Managed Print Services Program?

According to a survey by the Center for Advanced Purchasing Studies, print purchase requisitions are too often “spread throughout an organization among employees unfamiliar with the print industry, blind to true costs, quality, and the cumulative effect of over‐ordering.”
The survey also shows that manual procedures contribute to higher than necessary processing costs, premium prices, and vendor performance and service quality issues.

This is but one of the areas that our managed Print Services program looks to address. For us, it’s all about helping to identify and lower costs; in many cases, this begins with automating procedures and processes. Next, we track performance and provide you with the very data needed to effectively quantify your cost savings and identify how the process improvements have lead to greater efficiencies.

While most Service Providers in the market fail to track the kind of data necessary to manage your print environment more effectively, efficiently, and strategically, at best, reactive to your equipment and business needs, we track, manage, and provide you 24‐hour, web‐based access to real‐time and historical data on your print environments, and ALL the costs behind the management of that environment.

We manage print as a business process, making it more efficient and cost effective. We’re not just interested in cost savings; we’re also interested in your being able to verify those savings. We are adamant about open communication and data transparency; it’s what helps define the value of our Managed Print Services Solution.

We’re a partner you can trust because we provide you access to the very data we use to make decisions and manage your print environment. We want you as informed as we are. Our objective is to transition your role from day‐to‐day management of supplies, service, and vendors to an audit and oversight role in which we provide you with the data you need to audit your costs and our performance.

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